Guest folder from A-Z

Welcome to your home on the road



If you need medical advice or an appointment, please dial one of the numbers:

Medical stand-by service: 116117
General medicine (Dr. med. Anja Meurer, Mittelstraße 36, 56564 Neuwied): 02631 / 2 43 25
Dentist (Paul Baum, Langendorfer Straße 111, 56564 Neuwied): 02631 / 96 96

If it is an urgent medical emergency, dial 112!
You will find a defibrillator on the 1st floor at the counter.


You will find the Roentgen pharmacy about 5 minutes walk from the hotel.
Langendorfer Straße 162, Neuwied 02631 / 26 05 1
Opening hours: Mon - Fri 8:00 a.m. - 7:00 p.m. Saturday 8:30 a.m. - 4:00 p.m. 

Information about the current emergency pharmacy in Neuwied can be found on the page

Arrival and departure

Arrival is possible around the clock (with name and reservation number) through our self-check-in center.

At the reception we are personally available for you daily from 7:00 to 20:00.

Arrival is at the reception for you personally from 16:00.

Early check-in from 10:00 a.m.: full room rate

Early Check-In from 12:00€ 19,99

Early Check-In from 14:00 €9.99

Departure is possible Monday to Saturday until 10:00. Sundays until 11:00.

Late Check-Out until 12:00: 9,99€

Late Check-Out until 14:00: 19,99€

Late check-out after 14:00: full room rate


Baby crib

For our smallest guests we provide on your request a baby crib (incl. bed linen) for 17,99€/ stay.


A bathrobe is available at the reception for a rental fee of 6,49€ or it will be provided in your room upon prior request.

Bathroom equipment

We will be happy to provide you with a free stool. Please contact the reception.
If you need various hygiene products, you will find them in our self-service vending machine on the 2nd floor.


In the immediate vicinity and a few minutes walk you will find various banks and ATMs:


  • Savings Bank, Hermannstr. 20, 56564 Neuwied
  • Volks- und Raiffeisenbank, Langendorferstr. 147, 56564 Neuwied, Germany
  • Postbank, Pfarrstr. 52, 56564 Neuwied, Germany
  • Commerzbank AG, Langendorferstr. 117, 56564 Neuwied, Germany

Bistrorant "bildungsluecke

On the first floor, next to the reception, you will find our cozy bistro "bildungslücke" including the outdoor gastronomy "marktplatz".
Please ask for the current opening hours at the reception.


We are happy to help you organize a bouquet of flowers, we usually need two days notice. Please feel free to contact us! As a personal service for you, we will gladly provide the bouquet in your room.

Bus & Train

Bus stop

You will find the bus stops in front of our restaurant "marktbistro"- parking lot in Langendorfer Straße. During the day, buses run every 30 minutes to Neuwied train station. Furthermore, buses run hourly to Koblenz and Linz.

Directions (20m left behind the hotel entrance) // just before the traffic circle.

To get to the train station, take the exit to Friedrichstraße and turn right. At Graf-Friedrich-Platz, go straight into Bahnhofstraße and follow it to the Augustusstraße intersection. Here you turn right and after a few meters you have reached your destination.

To get to the bus station, follow Langendorfer Straße in the direction of the city center until you reach the Marktstraße intersection.



We serve you iced champagne including a seasonal fruit selection for 2 persons in your room. For this service we charge 119,98€.

Check in/out

Arrival and departure is possible around the clock (with name and reservation number) through our self-check-in /-out center.

The arrival takes place at the reception for you personally from 16:00.

Early check-in before 10:00 a.m.: full room rate

Early Check-In from 10:00am 19,99€,

Early Check-In from 12:00 €9.99

Departure is possible Monday to Saturday until 10:00. Sundays until 11:00.

Late Check-Out until 12:00: 9,99€

Late Check-Out until 14:00: 19,99€

Late check-out after 14:00: full room rate



Please do not hesitate to contact us if you need more blankets for your room. We will be happy to provide these for you.


Please think of our environment when using the showers.



Keep calm!

In the event of a fire alarm, a loud signal will sound through the fire alarm system and in the hotel rooms your telephone will also ring. Please close your window and immediately proceed directly via the excellent escape routes to our assembly point at the "food garden".

Do not use the elevators. Orient yourself to the food hotel staff.


If the escape route is blocked (e.g.: heavy smoke), stay in the room and make yourself noticed at the window....

Our hotel is directly linked to the fire department's notification system, so you can count on fast help.

Wait until the fire department arrives.

Escape route

The escape routes are marked with the green international escape route symbol. //image escape route or link

Free time

Explore Neuwied and the surrounding area and let us inspire you. Please feel free to inform yourself at our flyer stands in the entrance area at the reception and via our website: leisure (


In the market bistro you will receive a rich breakfast buffet with regional and fresh products. 


Montag bis Freitag von 07:00 Uhr bis 10.30 Uhr

Samstags & Sonntag von 07:00 Uhr bis 12:00 Uhr



Various airports can be found within quick reach:

  • Cologne / Bonn: 67 km about 1 hour away
  • Frankfurt: 119 km about 2 hours away
  • Düsseldorf: 125 km about 2 hours away



We will be happy to store your luggage for you at the reception before check in or until departure. 

Gifts and vouchers

Are you looking for a nice souvenir or a small gift for the loved ones at home?
In our gift showcase you will find great books, hiking guides, honey from our bees, small shopping carts with sweets, reading bones or even handmade baby clothes and purses. At our reception and in our online store you can also get various vouchers of the hotel.



Please help us to do something for our environment. Only put your towels on the floor when they need to be changed. Thank you for your help.

Cell phone charging station

If your cell phone gives up the ghost, do not panic! Our lockable cell phone charging station at the reception will bring your cell phone back to life. You can get the key for 10,00€ deposit from our reception team. 



Dogs are welcome in our house. Since there is an increased cleaning effort in the rooms, we charge a surcharge of 12,99€ per day.                                                                                                 

If you need a blanket or bowl for your dog, please feel free to contact us.                                                         

All other animals are allowed only after consultation with our reception.

Hotel review

Please help us to stay visible and rate your stay with us, gladly on Google, Trip Advisor or Holiday Check. If you have any questions or suggestions, our host Mr. Germandi will also take time for you.

Hygiene articles

If you need various hygiene items, you will find them in our self-service vending machine on the 2nd floor.



As our guest you can expect free guest wifi access.



Our special pillows you are welcome to ask for our pillow menu.

Pillow menu:
Down pillow "Ansara"
- White Siberian new goose and duck down and feathers, class 1
- Suitable for allergy sufferers

Visco neck support pillow "Ortho-plus"
- Elastic supporting lying sensation

Cotton pillow "Cotona-Medicott" - VEGAN!
- For allergy sufferers and particularly hygiene-conscious people who prefer pillows without animal hair.

Spelt pillow "Ergo-Savalis"
- Elastic supporting lying feeling - flexible, firm grain pillow that keeps its shape and perfectly adapts to the head and neck
- For people who want an ideal heat exchange



Via our Feelgood Manager (coffee vending machine) in the entrance area you can get our delicious Fairtrade coffee with coffee beans from Nicaragua, Honduras and Peru by inserting a coin, which will take you on a pleasure trip to faraway countries.


Copies are possible for a fee at our reception. Black and white copy 0,50 €, color 1,00 €, per sheet. A free business center, (laptop with printer and internet access) is available on the 4th floor.

Credit cards

You can pay for your stay with us with your credit card. We accept the following cards:
Visa, Master Card and American Express and of course EC and Maestro.


Packed lunches

Our kitchen team will be happy to prepare a packed lunch for you on advance order (until 9:00 p.m. the day before) at a price of € 11.99.
This includes 2 sandwiches with sausage and / or cheese (we are happy to consider veggies), 1 chocolate bar, 1 piece of fruit and cold drink. Likewise, you will receive a hot drink of your choice via the coffee machine at the reception. Please speak to us at the reception.


We have various connections ready for you at our lockable cell phone charging station. You can get a key for € 10.00 deposit from our reception team. You can leave your e-bike batteries with us at the reception. There we will gladly charge your battery for you. For insurance reasons, the charging of electronic devices (exception: cell phone, tablet, laptops) is not allowed in the rooms.


Market Bistro

In unserem Restaurant "marktbistro" servieren wir Ihnen das Frühstück mit frischen und regionalen Produkten. 

Likewise, you can access our current dates and events via

For a reservation you can reach our team on 02631-8252 0 or reserve your table


In order to protect the environment, we do not use a minibar in our hotel rooms. We are happy to provide you with a minibar on request. For a flat rate of 24,99€ you will receive our minibar with the following content:
1 Veltins Pils 0,33 l | 1 Cola 0,2l | 1 Fanta 0,2l | 1 Gerolsteiner Mineralwasser 0,2l
1 Spätburgunder 0,2l | 1 Riesling 0,2l
1 Kümmerling
1 bag of chips, Something sweet


Sewing service

You will find free sewing kit in your room. If you need a sewing service, please contact us.

Night rest

From 10:00 p.m. onwards, the entire hotel, as well as the outdoor areas (terraces, smokers' balcony, inner courtyard) are closed for the night. Please lower the volume of your conversations and music in your room. The outdoor terraces "marktplatz" inner courtyard and "food garden" close at 22:00.


Fruit basket

We are happy to provide you with a small fruit basket with different seasonal fresh fruits for 10,99€ per person in your room.

Online Shop

Through our online store you can buy coupons, homemade food, food-hotel products and other nice goodies at Online-Shop ( food-hotel .de).


Parking lot

During your stay there is a parking lot with limited capacity behind the hotel. The daily parking ticket is 10,00€.

If you are staying with us for several nights, please hand in the ticket at the reception when you check in. This way you will receive a permanent parking ticket with which you can drive in and out during your stay.

Additional free parking is available in the immediate vicinity under the Rhine Bridge, about a 3-minute walk away.


You can leave your mail at the reception, you can also buy stamps there.



Smoking is allowed in the hotel only in our smoking lounge and on our balconies.

In case of non-observance, we will charge you a special cleaning fee in the amount of € 250.00.

Please smoke outside around the hotel only in designated areas.

After 22:00 we ask for consideration of the night's rest.


Our reception is located on the first floor and is open 7 days a week from 07:00 to 20:00. You can reach the reception via your room telephone by dialing 100.



There is a safe in your closet in your room. The hotel is not liable for the loss of valuables or cash.

Shoe shine service

On the first floor you will find our shoe shine machine.

Sparkling wine

Our house brand is served iced in your room at the price of 24,99 €.

Seminars and meetings

We will be happy to advise you on all aspects of conferences, seminars or other celebrations. Enjoy our professional all-round service. We are gladly there for you. You can reach our banquet department by calling 02631-8252-452 or by mail:


Daily newspaper

A daily and various trade magazines can be found in the "marktbistro" or on the shelf at the reception.


Laundry service

We change your bed linen once a week, always on Fridays. To save the environment, you are welcome to do without this service. Please let us know at the reception if you want to do something good for the environment. If your bed linen is dirty, we will of course change it immediately.

If you need allergy friendly bed linen, would like to have your laundry washed or need an ironing service, please feel free to contact our team at the reception.

If laundry is dropped off before 09:00, it will be returned the same day. (Except for drop-off on weekends).

The prices for washing your laundry can be found on the laundry list in your closet.

We will gladly provide you with an ironing board and iron. Please speak to us at the reception.

Wake-up service

If you need a wake-up call, please inform our reception team the night before, no later than 20:00.

Well-being area - food relaxing zone

Use our food relaxing zone on the first floor for your little time out. Here you will find a sauna, a steam bath and also a rest area to relax. For 9.99 € you can borrow as a guest in the food hotel a sauna bag with rental bathrobe, towel and slippers and use the wellness area. 

Every day there are three time slots you can book: 16:00 to 17:30 ; 17:30 to 19:00 ; 19:00 to 20:30. 

For cosmetic treatments we recommend the cosmetic institute Schönzeit with us in the house.

In Neuwied (about 5 minutes drive) you will also find the Deichwelle with indoor and outdoor pool, as well as a large sauna area.


Room cleaning

Our housekeeping starts with the room cleaning from 8:00 am. If you do not wish to be disturbed, please hang the "Do not disturb" sign on the outside of your hotel room door. Your room will then not be cleaned on that day. //Pointing out sustainability, pointing out savings effects

Room decoration

For that special WOW effect during an overnight stay with your sweetheart or loved one, we will be happy to decorate your room. Rose petals and folded towels invite you to enjoy a romantic weekend. For this service we charge 14,99 €. We will be happy to help you organize a bouquet of flowers. We usually need one day in advance time for the order.

Extra bed

An extra bed in your room is available for 24,99 € (maximum occupancy double room: 3 persons). Please contact our team at the reception.

Customer testimonials

The Food Hotel is an ideal starting point for excursions to the Rhine, Moselle and Lahn. It is also centrally located for tours to Bonn and Cologne. In this respect, it is just as suitable for business travelers as for vacationers.
Everything well organized, very friendly and helpful staff in all areas, clean rooms and bathrooms, plus exciting decor. And the restaurant has very tasty cuisine. The BBQ evening was excellent.
Here was a great idea implemented great. Great rooms, large and clean. The dinner and breakfast left nothing to be desired. The staff is very friendly and helpful.
Very nice, cozy, unusual and spacious rooms. The breakfast is very varied, there is hardly a wish unfulfilled and is prepared with a lot of love.
Super location and great rooms. Very friendly staff. Great breakfast with everything your heart desires. We will definitely like to stay there again.
We are thrilled by the great concept and the pleasant atmosphere and were not the last time here. Very friendly and attentive staff, professional conference support and very tasty food. Absolutely recommendable!
The Food Hotel is a modern business hotel, where almost exclusively business travelers are accommodated during the week. The location is very good due to the proximity to the center, and the train station is also in the immediate vicinity. The rooms are modern and functionally furnished.
Tolles Hotel mit top Personal. Selten erlebt das der Spruch: "Hier ist der Gast König" so gelebt wird. Bravos, wir kommen gern wieder. Wir hatten ein Raffaelo Themenzimmer und es war wunderbar. Nächstes mal wieder. Frühstück Qualität super. Das überaus freundliche und serviceorientierte Personal in allen Bereichen. Klasse Aufenthalt. Hier fühlt man sich wohl und der Gast ist König.
Sehr freundliches und flexibles Personal - sehr schöne Zimmer, super Essen! Wir kommen gerne immer wieder für unsere Mitarbeiter Events ins food hotel nach Neuwied. - Frau Dostert (Assistentin Verkaufsleitung Mitte Viessmann)
Wir haben ein schönes Frauenwochenende in ihren Hotel verbracht. Das Hotel tip top, die Zimmer originell und sauber Das Personal mega nett und zuvorkommend und immer freundlich. Jederzeit wieder .
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Good day, how can we help you? We are here for you Monday - Friday from 9 am - 5 pm. Your hosts:inside