Privacy Policy Food Hotel Neuwied GmbH

Data Protection Guidelines

These data protection guidelines describe which data arises and which information, provided by the user, is collected, if necessary, by the food hotel Neuwied GmbH when you use the website and how your data is protected by us.

The legal basis for data protection can be found in the Datenschutzgrundverordnung (DS-GVO) and the Telemediengesetz (TMG).

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as these data protection guidelines.

As a rule, our website can be used without providing personal data. Insofar as personal data (e.g. name, address, or email addresses) is collected on our pages, this is always done on a voluntary basis as far as possible.

This data will not be passed on to third parties without your explicit consent.

We would like to point out that data transmission over the internet (e.g. communication by email) can be subject to security gaps. A complete protection of data against access by third parties is not possible.

What Data is Collected

We collect personal and other data on our website.

Personal data

Personal data refers to individual information about the personal and factual circumstances of a specific or identifiable natural person, e.g. name, address, telephone number or email. In principle, you can use our website without disclosing your identity. If you are interested in our newsletter, you only need to enter your email address. The provision of further information is voluntary but enables us to address you personally.

We use personal data exclusively to answer your enquiries, to process an order or to send you information by email, assuming your consent.

Your personal data will only be used within our company. Your personal data will not be passed on to third parties. Excluded from this is a transmission to authorized governmental agencies upon request in the event of misuse of our services, in particular an intentional attack on our system.

The person responsible pursuant to Art. 4 Para. 7 of the EU Data Protection Basic Regulations (DS-GVO) is the Gesellschaft für Personaldienstleistungen mbH – Einrichtung der Handels- und Diestleistungsverbände, Hr. Gustke, Pestalozzistraße 27, 34119 Kassel, Germany. You can reach our data protection officer at or at the postal address with the additional phrase “der Datenschutzbeauftragte food hotel Neuwied GmbH”.

When you contact us via email or by a contact form, the data you provide us with (your email address, possibly your name and telephone number) will be stored by us in order to answer your questions. We will delete the data that is collected in the course after it is no longer required to be stored or restrict processing in case of legal retention requirements.

If we use contracted service providers for certain functions of our offer or would like to use your data for advertising purposes, we will inform you below in detail about the respective processes. Thereby we will also specify the criteria for the storage period.

Your rights

With regard to your personal data, you own the following rights:

  • right to information
  • right to rectification or deletion
  • right to limit the processing
  • right to object to the processing
  • right to data transferability

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Other data

All other data is automatically collected data that is generated during the use of the internet offer, but which is not personal data.


Integration of Third-Party Services and Content

It may happen that contents of third parties, such as videos from YouTube, map material form Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) recognizes the IP address of the user. Without the IP address they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We make every effort to use only those contents whose respective providers only use the IP address to deliver the contents. However, we have no influence on whether the third-party provider store the IP address for statistical purposes, for example. As far as this is known to us, we inform the users about it.


Use of Cookies

When you access our website, we store information on your computer in the form of a "cookie". Cookies are small files that make it possible to store specific information relating to the device on the user's access device (PC, smartphone, etc.). They serve, on the one hand, the user-friendliness of websites and thus the users’ (e.g. storage of login data). On the other hand, they serve to collect statistical data on the use of the website and make it possible to analyze them in order to improve the service. Users can influence the use of cookies. Most browsers have an option that restricts or completely prevents the storage of cookies. However, it should be noted that the use and in particular the comfort of use are restricted without cookies.

You can configure your browser settings according to your wishes and, for example, refuse to accept cookies. We would like to point out that, by doing so, you may not be able to use all functions of this website. Here you can manage many online-advertising-cookies from companies via the US site or the EU site  You can also contact your browser manufacturer for more information.


+1 Button from Google+

This website uses the "+1″ - button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognized by the sign "+1″ on a white or colored background.

When a user accesses a webpage of this offer that contains such a button, the browser establishes a direct connection with Google's servers. The content of the "+1″" button is transmitted by Google directly to the user's browser and integrated into the website. food hotel Neuwied GmbH therefore has no influence on the extent of the data that Google collects with the button. According to Google, no personal data is collected without a click on the button. Such data, including the IP address, is only collected and processed for logged in members.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options for the protection of your privacy can be found in Google's data protection information on the "+1″ button: and the FAQ:

If you are a Google Plus member and do not want Google to collect information about you via our website and link it to your Google stored member information, you must log out of Google Plus before visiting our website.

Usage of Google Maps

On this website we use the offer of Google Maps. This enables us to show you interactive maps directly on the website and allows you to conveniently use the map function.

By visiting the website, Google receives the information that you have visited the respective webpage on our site. Additionally, the data referred to under § 3 of this statement will be transmitted. This happens irrespective of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in, your information will be directly linked to your account. If you do not want the association to your Google profile, you must log off before activating the button. Google stores your data as user profiles and uses them for advertising, market research and / or needs-based design of its website. Such evaluation is carried out (even for users who are not logged in) to provide demand-oriented advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles and you must contact Google to exercise this right.

Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy: Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,


Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on the user’s computer, to help the website analyze users’ behavior on the site. The cookie stored on your computer generates information about the use of this website by users which is usually transmitted to a google server in the USA and stored there.

If IP anonymization is activated on this site however, the IP address is shortened in advance. This is true for users from member states of the EU or from other states which are part of the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to and shortened by Google on servers in the United States. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services relating to website activity and internet usage for the website operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly.

However, this offer reminds users that in this case they may not be able to use all the functions of this website to their full extent. In addition, users can prevent Google from collecting the data generated by the cookie and related to their use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link:

For more information about Google's use of data for advertising purposes, setting preferences and options to object, please visit the following Google web pages: ("Google's use of data when you use the websites or apps of our partners"), ("Google's use of data for advertising purposes"), ("Manage information Google uses to display advertisements for you") and ("Determine which advertisements Google displays to you").

As an alternative to the browser add-on or within browsers on mobile devices, please click the following link to prevent Google Analytics from collecting data from this website in the future. An opt-out cookie will be placed on your device. If you delete your cookies, you must click this link again.

Deactivate Google Analytics


Google Webfonts

For the consistent display of fonts, this site uses so-called web fonts provided by Google. When you load a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.

More information about Google Web Fonts can be found on and in Google's privacy policy:



You can visit our site without providing any personal information. Personal data is only collected if you voluntarily provide it to us during your visit on our website.

Our website also contains programs (plug-ins) from the social network Facebook. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are identified on our website by the Facebook logo or the suffix "Like". When you visit a webpage on our site that contains such a plug-in, your browser establishes a direct connection with Facebook's servers, which in turn transmit the content of the plug-in to your browser and integrates it into the website displayed. Hereby the information that you have visited our website is forwarded to Facebook. If you are logged in to Facebook through your personal account during your visit to our website, Facebook may associate your visit to the website with that account. By interacting with plug-ins, e.g. by clicking the "Like" button or leaving a comment, this corresponding information is transmitted directly to Facebook and stored there. If you wish to prevent such data transmission, you must log out of your Facebook account before visiting our website.

For the purpose and scope of data collection by Facebook and the further processing and use of your data there, as well as your rights in this regard and setting options to protect your privacy, please refer to Facebook's data protection information (

This data protection declaration was prepared by the law firm WILDE BEUGER SOLMECKE and can be found at .


You can find our privacy policy for the use of our Facebook page here:



As a company, we are also active on Instagram. The food hotel Neuwied GmbH does not use or store any data of interacting persons. The terms of use of Instagram can be found here:



This website provides embedded videos that we have published on YouTube, among other sites. YouTube is a service provided by Google Inc. Like most websites, YouTube uses cookies to collect information about video viewers. YouTube uses cookies to, among other things, collect reliable video statistics, prevent fraud, and improve usability. For the purpose and scope of data collection and use by Google and your rights and settings to protect YouTube customers, please refer to YouTube's privacy policy (


Zopim Live Chat Plug In

We use Live Chat to communicate with you quickly and easily. The company's privacy policy can be found using the following link:



(1) With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) We use the so-called double-opt-in procedure to register for our newsletter. This means that after your registration we will send you an email to the specified e-mail address in which we will ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the dates of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

(3) Your e-mail address is the only mandatory information for sending the newsletter. The indication of further, separately marked data is voluntary and will be used to address you personally. After your confirmation we save your email address for the purpose of sending you the newsletter. The legal basis is Art. 6 Para. 1 S. 1 lit. a DS-GVO.

(4) You can revoke your consent to the sending of the newsletter at any time and cancel the newsletter. You can withdraw your consent by clicking on the link provided in every newsletter e-mail, by sending an e-mail to or by sending a message to the contact details given in the imprint.

We use our reservation program "Book a table" to send our newsletter. Here you will find the privacy policy.


Table Reservations with "book a table"

We record and manage all reservations for the marktbistro with the reservation system “book a table”. We store your name, telephone number and email address. These data are used exclusively for handling reservations and are not passed on to third parties. If you do not want your data to be stored permanently, you can determine this yourself when making your online reservation (check the box) or give us a message when making a telephone reservation.

You also have the possibility to subscribe to our newsletter via the system (either you can check your box when making an online reservation or you can indicate this when making a telephone reservation). For this we use the double-opt-in procedure, see point Newsletter.

The information we collect or those you enter when making your online reservation will be stored by book a table on secure servers in the UK or EEA (EWR).  Unless otherwise stated in specific privacy notices, we do not transfer personal data outside the EEA.

Book a table is committed to keeping your personal information secure, but online data transmission over the Internet is not completely secure. We work with our service providers to protect your personal information, but you do so at your own risk. You can read the entire privacy statement here.


Registration Forms

We are obliged to request the registration data of our guests (§ 16 Abs. 1 Satz 1 MRRG iVm §26 Meldegesetz (MG) Rheinland-Pfalz of December 22nd, 1982). The registration form must be filled out in the area of the marked fields (mandatory information). The registration form must be kept for one year.

Voluntary information on the registration form (§4 para. 3 clause 2 BDSG): Consent to the information of advertising.  You can revoke your consent here: immediately and without giving reasons.


Updating Privacy Policy

food hotel Neuwied GmbH may update this privacy policy from time to time. Such changes will be displayed on the websites. If you have any comments or questions about this privacy policy or any other policy on this website, please let us know by e-mail.


Validity of the Data Protection Guidelines

The use of this website takes place in accordance with these Data Protection Guidelines. If you do not agree with it, we would like to ask you to refrain from continuing to use our site. We reserve the right to change, amend or remove portions of this Privacy Policy at any time.

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